ℹ️

Secondary SASE Trust Center

You've been redirected to our secondary SASE Trust Center because the primary site is currently undergoing maintenance.

All trust and service availability data displayed here is identical to the primary trust center.

⚠️ Important: Subscription and notification management is temporarily unavailable on this page.

Contact Support

Scheduled Maintenance (SP-524) : Prisma Access

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: March 27, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.

Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.

When: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted Mar 27, 2026 - 20:41 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: March 27, 2026, 16:30 - 20:30 (UTC)

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.

When: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Mar 27, 2026 - 16:34 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: March 27, 2026, 16:30 - 20:30 (UTC)
Affected Locations: Accra, Adelaide, Almaty, Amman, Amsterdam, Andorra la Vella, Ashburn, Asuncion, Athens, Atlanta, Auckland, Bangkok, Barcelona, Beijing, Berlin, Bern, Bogota, Bratislava, Brussels, Bucharest, Budapest, Buenos Aires, Cairo, Calgary, Cape Town, Caracas, Chennai, Chia, Chicago, Chisinau, Colombo, Columbus, Ohio, Copenhagen, Council Bluffs, Dakar, Dallas, Dhaka, Doha, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Guatemala City, Hamburg, Helsinki, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jakarta, Jeddah, Johannesburg, Kampala, Karachi, Kiev, Kuala Lumpur, Kuwait City, La Paz, Lagos, Lahore, Lima, Lisbon, Ljubljana, London, Los Angeles, Luxembourg City, Madrid, Manama, Manila, Marseille, Mexico City, Miami, Milan, Minsk, Monaco, Monterrey, Montevideo, Montreal, Moscow, Mumbai, Munich, Nairobi, New York, Ningxia, Oregon, Osaka, Oslo, Panama City, Paris, Perth, Phnom Penh, Phoenix, Port Moresby, Prague, Quito, Riga, Riyadh, Rome, San Francisco, San Jose, Santiago, Seoul, Singapore, Sofia, St. Ghislain, St. Petersburg, Stockholm, Sydney, São Paulo, Taipei, Tashkent, Tel Aviv, Tokyo, Toronto, Vaduz, Vienna, Vilnius, Warsaw, Yangon, Zagreb, Zurich
Customer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.

Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.

When: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.

We will provide updates when maintenance begins.

Posted Feb 23, 2026 - 22:08 UTC

This scheduled maintenance affected: Prisma Access (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).