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Secondary SASE Trust Center

You've been redirected to our secondary SASE Trust Center because the primary site is currently undergoing maintenance.

All trust and service availability data displayed here is identical to the primary trust center.

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Scheduled Maintenance (SP-370) : Prisma Access

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: March 20, 2026, 23:00 - March 21, 2026, 07:00 (UTC)

Locations: Ashburn, Bogota, Brasilia, Calgary, Chia, Chicago, Dallas, Denver, Guadalajara, Lima, Los Angeles, Mexico City, Miami, Moncks Corner, Monterrey, New York City, Phoenix, Quebec, Rio de Janeiro, Salt Lake City, San Francisco, San Jose, Sao Paulo, The Dalles, Toronto

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted Mar 21, 2026 - 07:04 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: March 20, 2026, 23:00 - March 21, 2026, 07:00 (UTC)

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Mar 20, 2026 - 23:04 UTC

Update

Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.

Status: Scheduled
Scheduled Window: March 20, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

We will provide updates when maintenance begins.

Posted Jan 20, 2026 - 23:54 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: March 13, 2026, 16:00 - 00:00 (America/Los_Angeles)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance

We will provide updates when maintenance begins.

Posted Jan 15, 2026 - 05:39 UTC

This scheduled maintenance affected: Prisma Access (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).