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Secondary SASE Trust Center

You've been redirected to our secondary SASE Trust Center because the primary site is currently undergoing maintenance.

All trust and service availability data displayed here is identical to the primary trust center.

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Scheduled Maintenance (SP-553) : Cloud Identity Engine

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: March 22, 2026, 17:00 - 19:00 (UTC)

Locations: Taipei

Impact:

We have scheduled maintenance for Cloud Identity Engine in Taiwan.

March 22th, 2026 17:00 UTC

Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted Mar 22, 2026 - 19:04 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: March 22, 2026, 17:00 - 19:00 (UTC)

Locations: Taipei

Impact:

We have scheduled maintenance for Cloud Identity Engine in Taiwan.

March 22th, 2026 17:00 UTC

Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Mar 22, 2026 - 17:04 UTC

Update

Update: Maintenance details updated.

Status: Scheduled

Scheduled Window: March 22, 2026, 17:00 - 19:00 (UTC)

Locations: Taipei

Impact:

We have scheduled maintenance for Cloud Identity Engine in Taiwan.

March 22th, 2026 17:00 UTC

Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Mar 19, 2026 - 23:14 UTC

Scheduled

Scheduled maintenance for Cloud Identity Engine

Status: Scheduled
Scheduled Window: March 20, 2026, 17:00 - 19:00 (UTC)
Affected Locations: Taipei
Customer Impact: We have scheduled maintenance for Cloud Identity Engine in Taiwan.

March 20th, 2026 17:00 UTC

Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.

We will provide updates when maintenance begins.

Posted Mar 09, 2026 - 17:44 UTC

This scheduled maintenance affected: Cloud Identity Engine.